At Miamis Style Shop, we want you to love every piece in your order as much as we love creating them. If something doesn’t fit your style or silhouette like our signature high-waisted pants should, our hassle-free returns process is here to help.

Key Details at a Glance

  • Return Window: 15 days from delivery date
  • Condition: Items must be unworn, unwashed, with tags attached
  • Refund Method: Original payment (credit card/PayPal)
  • Processing Time: 5-7 business days after we receive your return
  • Return Shipping: Customer responsibility (we cover exchanges)

Our Return Policy

We accept returns for most items within 15 days of delivery. To be eligible:

  • Items must be in original condition (no stains, odors, or damage)
  • All tags must be attached
  • Original packaging isn’t required but appreciated

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Bodysuits (due to intimate fit considerations)
  • Swimwear bottoms (unless packaging is unopened)

How to Return an Item

Follow these steps for a smooth return process:

  1. Initiate Your Return: Email us at [email protected] with your order number and items you wish to return
  2. Wait for Approval: We’ll respond within 24 hours (weekdays) with return authorization
  3. Package Your Items: Include the original packing slip or your order confirmation
  4. Ship It Back: Send to our returns center at:
    Miamis Style Shop Returns
    4605 Evergreen Lane
    MERIDIAN, US 39305
  5. Track Your Return: Keep your shipping receipt until refund processes

Exchange Process

Want a different size or color of that perfect bandage dress? Exchanges are easy:

  1. Follow steps 1-3 above
  2. Note “EXCHANGE” and your preferred item/size in your email
  3. We’ll include prepaid return shipping for your exchange item

Refund Information

Once we receive your return:

  • Processing Time: 5-7 business days
  • Method: Original payment method (credit cards may take 1-2 billing cycles)
  • Deductions: Original shipping costs are non-refundable

Return Request Template

Copy and paste this template into your email to [email protected]:

Subject: Return Request for Order #[Your Order Number] Dear Miamis Style Shop Team, I would like to return the following item(s) from my order #[Your Order Number]: 1. [Item Name] – [Size/Color] – [Reason for Return] 2. [Item Name] – [Size/Color] – [Reason for Return] [For exchanges, add: I would like to exchange for: [Item Name] – [Size/Color]] My original order was placed on [Order Date] and delivered on [Delivery Date]. Please provide return authorization and any additional instructions. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

International Returns

For our global customers (excluding Asia and certain remote areas):

  • Return shipping costs are the customer’s responsibility
  • Mark package as “Returned Goods” to avoid customs fees
  • Refunds exclude original shipping and any import duties paid

Questions? Our style-obsessed customer care team is ready to help at [email protected].